By default, an organization's creator will receive invoice and billing updates via their primary email address for their account.
To change, add, or remove a billing contact, have an organization admin send a note to support. We can add two additional billing contacts to your organization; the primary billing contact must also be an admin for your organization.
We often encourage organizations to add an admin from outside the design team to help manage changes in billing or personnel. Usually, teams will add an administrator from the finance or IT teams to help manage the account. Best of all? Seats like this are free if you need them to be.